Funeral Education & Training

John Adams of Perry and Phillips qualified as an approved Tutor with the NAFD in 2016. Since then he has taken students through the Diploma in Funeral Arranging and Administration and is due to commence the Diploma in Funeral Directing later this year (2017).

“It is our aim to not only offer the highest level of care at Perry and Phillips but to also try and raise standards across the U.K.”

Both Diplomas are undertaken at Perry and Phillips in their education suite, however, John has had inquires to carry out training at the location of the Funeral Directors to which can be tailored to meet their company requirements.

Intensive weekend courses are also confirmed at a central location near Birmingham, where dates showing availability can be found below.

“Our approach is flexible and the support does not stop at the end of the course”

Qualifications that are designed to enable progression.

Qualifications benchmarked to national standards of learning and assessment. Quality endorsed by Birmingham City University and approved by OneAwards. ‘Birmingham City University, working in partnership with the National Association of Funeral Directors, has reviewed and evaluated the quality and excellence of the learning and development practice of the National Association of Funeral Directors and specifically for the following learning programmes:-


The Diploma in Funeral Arranging and Administration (Dip FAA)

Designed for funeral arrangers and administrators as a stand-alone qualification, or can be taken as a prerequisite qualification for Funeral Arrangers and Administrators and Funeral Directors wishing to proceed to the Diploma in Funeral Directing.

  1. Understanding bereavement and grief
  2. Client care within the funeral service
  3. Communicating with clients within the funeral service
  4. Responding to the initial notification of death
  5. Care and presentation of the deceased
  6. Legislation
  7. Health and safety for funeral arrangers
  8. Registration of Death, and Coroners’ Procedures
  9. Human cremation: Law and practice
  10. Human burial: Law and practice
  11. Arranging the funeral
  12. Understanding funeral rites
  13. Arranging a funeral for a child and baby
  14. Office practice and administration within the funeral service
  15. Finance
  16. Understanding client liability, entitlement and consumer regulations within the funeral service

Designed for funeral arrangers and administrators wishing to progress into the role of funeral directing, and for existing Funeral Directors to gain the comprehensive knowledge and skills required to perform more effectively in the role.

  1. The evolving role of the funeral director
  2. Commercial awareness for funeral directors
  3. UK funeral service legislation
  4. Funeral directing operations
  5. The funeral director and public health
  6. Specialist funeral services
  7. Repatriation of the deceased
  8. Bequeathal
  9. A funeral with multiple deceased
  10. Exhumation
  11. Military funerals
  12. Burial at sea
  13. Preparing for the funeral
  14. Managing and conducting the funeral

Next Course Dates

Diploma in Funeral Arranging and Administration:Dates to be confirmed

Diploma in Funeral Directing: Dates to be confirmed

For tailored training at your location: Please contact


Tutor Profile

John Adams, a Fourth-generation Funeral Director, who has been around the funeral industry from a very early age.

“I left school at the age of 16 and joined my Family business, after a year of being ‘full-time’ I realised I was too young to be in the industry and was aware the bereaved could not take a 16-year-old seriously within this profession (A belief that I still think is right now!) At the age of 18 I joined the Royal Navy, and at the age of 21 became an ‘Electronic Warfare Director’, this role enabled me to react in high-pressure situations and handling highly sensitive material. Serving in the Gulf War in 2008 and seeing some very interesting places all over the World in my 8 years served, I felt at the age of 26 I was ready to re-join the Family business. On re-joining in 2013, I immediately carried out my Diploma in Funeral Arranging and Administration and went on to complete my Diploma in Funeral Directing in 2015. These courses enabled me to voice my thoughts, discuss other options and express myself in a safe, confidential environment, a teaching method I also provide”

“I am approachable, honest and fair, and want to develop training and standards for the individuals within the funeral industry at all levels.”



Birmingham City University is proud to Quality Endorse the National Association of Funeral Directors’ learning and development practice and its designated learning programmes for their quality and excellence and as an exemplar of outstanding and innovative learning and development practice.’


Perry & Phillips Funeral Directors are members of the National Association of Funeral Directors and act in accordance with The Code of Practice that sets out the high standard of service that bereaved families may expect from its members.

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