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Funeral Education & Training

John Adams of Perry and Phillips qualified as an approved Tutor with the NAFD in 2016. Since then he has taken students through both ‘The Diploma in Funeral Arranging and Administration’ and ‘The Diploma in Funeral Directing’.

“It is our aim to not only offer the highest level of care at Perry and Phillips but to also try and raise standards where possible”

Both Diplomas are undertaken at Perry and Phillips in their education suite, however, John also carries out training at the location of the Funeral Directors to which can be tailored to meet their company requirements.

“Our approach is flexible and the support does not stop at the end of the course”

Qualifications that are designed to enable progression.

Qualifications benchmarked to national standards of learning and assessment. Quality endorsed by Birmingham City University and approved by OneAwards. ‘Birmingham City University, working in partnership with the National Association of Funeral Directors, has reviewed and evaluated the quality and excellence of the learning and development practice of the National Association of Funeral Directors and specifically for the following learning programmes:-

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The Diploma in Funeral Arranging and Administration (Dip FAA)

Designed for funeral arrangers and administrators as a stand-alone qualification, or can be taken as a prerequisite qualification for Funeral Arrangers and Administrators and Funeral Directors wishing to proceed to the Diploma in Funeral Directing.

  1. Understanding bereavement and grief
  2. Client care within the funeral service
  3. Communicating with clients within the funeral service
  4. Responding to the initial notification of death
  5. Care and presentation of the deceased
  6. Legislation
  7. Health and safety for funeral arrangers
  8. Registration of Death, and Coroners’ Procedures
  9. Human cremation: Law and practice
  10. Human burial: Law and practice
  11. Arranging the funeral
  12. Understanding funeral rites
  13. Arranging a funeral for a child and baby
  14. Office practice and administration within the funeral service
  15. Finance
  16. Understanding client liability, entitlement and consumer regulations within the funeral service

Designed for funeral arrangers and administrators wishing to progress into the role of funeral directing, and for existing Funeral Directors to gain the comprehensive knowledge and skills required to perform more effectively in the role.

  1. The evolving role of the funeral director
  2. Commercial awareness for funeral directors
  3. UK funeral service legislation
  4. Funeral directing operations
  5. The funeral director and public health
  6. Specialist funeral services
  7. Repatriation of the deceased
  8. Bequeathal
  9. A funeral with multiple deceased
  10. Exhumation
  11. Military funerals
  12. Burial at sea
  13. Preparing for the funeral
  14. Managing and conducting the funeral

Next Course Dates

Diploma in Funeral Arranging and Administration: Course enrolled September 2019  (9 students)

Diploma in Funeral Directing: September 2020

For tailored training at your location: Please contact

Syllabus

Tutor Profile

John Adams, a Fourth-generation Funeral Director, who has been involved in the funeral industry from a very young age.

“I left school at the age of 16 and joined my Family service, after a year of being full-time I came to realise I was too young to be in the industry and was aware the bereaved could not take a 16-year-old seriously within this profession. At the age of 18 I joined the Royal Navy and soon became an ‘Electronic Warfare Director’, this role enabled me to react in high-pressure situations and handling highly sensitive material. Serving in the Gulf War in 2008 and seeing some very interesting places all over the World in my 8 years served.

I felt at the age of 26 I was ready to re-join the Family service and push on with what I had always intended on doing and now with some life experience behind me. On re-joining in 2013, I immediately carried out my Diploma in Funeral Arranging and Administration with NAFD approved Tutor, David Barrington of ‘Barrington Funeral Directors’ of Waterloo, Liverpool, and immediately progressed on with The Diploma in Funeral Directing in 2015. These courses really enabled me to voice my thoughts, discuss other options and express myself in a safe, confidential environment, a teaching method I also provide today”

“I am approachable, honest and fair, and want to develop training and standards for the individuals within the funeral industry at all levels.”

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Accreditation

Birmingham City University is proud to Quality Endorse the National Association of Funeral Directors’ learning and development practice and its designated learning programmes for their quality and excellence and as an exemplar of outstanding and innovative learning and development practice.’

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Perry & Phillips Funeral Directors are members of the National Association of Funeral Directors and act in accordance with The Code of Practice that sets out the high standard of service that bereaved families may expect from its members.

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